AXIRO has been involved in the GEDAIM project, as subgrant agreement of the European AIREDGIO5.0 project. This experiment proposes a ground breaking approach to maintenance service management tailored for Industry 5.0. Its objective is to design a data-driven decision support system that optimizes the entire maintenance service value chain through Generative and Enhanced AI-driven Intelligent Mining. Intelligent mining of business processes (also known as Process Mining) leverages event logs from information systems to map, model, and visualize actual business process flows, uncovering inefficiencies, deviations, and bottlenecks.